Appointments can be made by telephone at either surgery or in person, or by using the online booking system (please see below further details regarding the on-line booking system). Details of the on-line booking system are also available at the reception desks.
If your problem requires immediate treatment arrangements will be made for you to be seen on the day. We work as a team at the practice offering the first available appointments with our clinical professionals. We will always advise you if for any reason your appointment is unavoidably delayed.
Although you are registered with a specific doctor you are free to consult any of the doctors or the practice nurse. It is obviously an advantage to see the same person regularly or for any one complaint so that progress can be assessed and continuity of treatment maintained.
Consultations are by appointment only and our receptionists will endeavour to give you a convenient appointment with either the GP of your choice, or other qualified health professional.
Patients will be seen as follows:
- In an emergency: Same day appointment (with any GP or suitably qualified health professional)
- On an urgent matter: Same day (with any GP or suitably qualified health professional)
- A routine problem: Within 14 days, but normally much sooner, (with either your usual GP, or with a suitably qualified health professional, or with any GP if your usual GP is unavailable)
Please note that our reception staff may offer you an appointment with a suitably qualified health professional rather than you GP if it is felt that it would be more appropriate.
We will always give you an explanation if your appointment is delayed for any reason.
Online: You can make your appointment online.
To use EMIS Patient Access you will need a Practice ID number and Access ID number which can be obtained from the practice, and, in conjunction with a password, will be unique to you.
Click here to log in.
Cancellation of Appointments
If you cannot keep an appointment please inform us as soon as possible so that it can be used for another patient. Please help us to help you and others by ensuring that valuable appointment time is not wasted. Patients who persistently book appointments and do not keep them (without good reason) may be considered for removal from the practice list.