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Call 111 - When it is less urgent than 999


Appointments can be made by telephone at either surgery or in person, or by using the online booking system (please see below further details regarding the on-line booking system). Details of the on-line booking system are also available at the reception desks.

If your problem requires immediate treatment arrangements will be made for you to be seen on the day. We work as a team at the practice offering the first available appointments with our clinical professionals. We will always advise you if for any reason your appointment is unavoidably delayed.

Although you are registered with a specific doctor you are free to consult any of the doctors or the practice nurse. It is obviously an advantage to see the same person regularly or for any one complaint so that progress can be assessed and continuity of treatment maintained.

Consultations are by appointment only and our receptionists will endeavour to give you a convenient appointment with the doctor of your choice.

Patients will be seen by a doctor as follows:

  • In an emergency: The same day (any GP or first available)
  • On an urgent matter: The same day (any GP or first available)
  • A routine problem: Within three working days by any GP or next available appointment by your Usual GP

We will always give you an explanation if your appointment is delayed for any reason.

Online: You can make your appointment online.

To use EMIS Patient Access you will need a Practice ID number and Access ID number which can be obtained from the practice, and, in conjunction with a password, will be unique to you.

Click on the image below to log in.

click here for online access

Cancellation of Appointments

If you cannot keep an appointment please inform us as soon as possible so that it can be used for another patient. Please help us to help you and others by ensuring that valuable appointment time is not wasted. Patients who persistently book appointments and do not keep them (without good reason) may be considered for removal from the practice list.

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